Passing the SAP C_TCRM20_72 (SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP2)
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C_TCRM20_72 Exam Objectives & Details
SAP C_TCRM20_72 Exam:
Exam Objectives:
The SAP C_TCRM20_72 exam, also known as SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP2, is a certification exam for individuals who want to demonstrate their knowledge and skills in SAP CRM. The following are the exam objectives that a candidate needs to master to pass the C_TCRM20_72 exam:
- CRM Fundamentals and Navigation
- Marketing
- Lead and Opportunity Management
- Partner Processing
- Sales
- Service
- SAP CRM User Interface
- SAP CRM Middleware and Interaction Center
- SAP CRM Analytics
Exam Details:
- Cost: The cost of the SAP C_TCRM20_72 exam varies based on the country and the testing center. The average cost of the exam is around €400.
- Passing Mark: The passing mark for the SAP C_TCRM20_72 exam is 65%.
- Time: The time allotted for the SAP C_TCRM20_72 exam is 180 minutes.
- Delivery Method: The SAP C_TCRM20_72 exam is delivered through computer-based testing (CBT) at SAP-authorized testing centers.
- Format: The SAP C_TCRM20_72 exam consists of 80 multiple-choice and multiple-response questions.
Study Tips:
To pass the SAP C_TCRM20_72 exam, it is recommended that the candidate has a good understanding of the SAP CRM application and its functionalities. The following study tips can help you prepare for the exam:
- Familiarize yourself with the exam objectives and format, and make sure you understand what is expected of you.
- Study the SAP CRM documentation and take advantage of the SAP Learning Hub, which provides access to SAP's official e-learning content, including courses, presentations, and simulations.
- Practice using SAP CRM through hands-on experience, whether in a test environment or a real project scenario.
- Join online SAP CRM communities and forums to ask questions and learn from other SAP professionals.
- Consider taking an official SAP CRM training course to ensure that you are fully prepared for the exam.
By following these study tips and familiarizing yourself with the exam objectives, you will increase your chances of passing the SAP C_TCRM20_72 exam and earning the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP2 certification.
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Section Name Total Score Gained Score
Network Perimeter Protection 16 11
Incident Response 10 8
Enterprise Virtual, Cloud, and Wireless Network Protection 12 8
Application and Data Protection 13 10
Network Défense Management 10 9
Endpoint Protection 15 12
Incident D
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