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FREE Genesys Cloud Certified Professional - Contact Center Admin PDF SAMPLE
Passing the Genesys Cloud Certified Professional - Contact Center Admin (Genesys Cloud Certified Professional - Contact Center Admin) exam has never been easier. With the comprehensive Genesys Cloud Certified Professional - Contact Center Admin Exam Prep Package, you’ll significantly increase your chances of passing on your first attempt. This Genesys Cloud Certified Professional - Contact Center Admin exam preparation package is designed to save you both time and money. There's no need to enroll in expensive Genesys Cloud Certified Professional - Contact Center Admin Genesys Cloud Certified Professional - Contact Center Admin boot camps or pay hundreds of dollars for preparation.
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The Genesys Cloud Certified Professional - Contact Center Admin exam covers the following topics:
The Genesys Cloud Certified Professional - Contact Center Admin exam is a certification exam that validates your knowledge and skills in Genesys Cloud's contact center administration. The exam is delivered online and consists of 65 multiple-choice questions that you need to answer within 90 minutes. The passing score for the exam is 70%. The exam fee is $200, and you can register for the exam through the Genesys website. The exam is available in English, Spanish, and Portuguese.
The Genesys Cloud Certified Professional - Contact Center Admin exam is designed for contact center administrators who want to demonstrate their expertise in using Genesys Cloud. This certification exam is ideal for individuals who are responsible for configuring and managing Genesys Cloud's contact center features, including routing, IVR, queues, and analytics.
To prepare for the Genesys Cloud Certified Professional - Contact Center Admin exam, you can use the following books:
These books cover the topics included in the exam, providing you with in-depth knowledge of Genesys Cloud's contact center administration. They include best practices, practical examples, and exercises to reinforce your learning.
In summary, the Genesys Cloud Certified Professional - Contact Center Admin exam is a certification exam that validates your knowledge and skills in Genesys Cloud's contact center administration. To pass the exam, you need to have a deep understanding of the system architecture, routing, queues, IVR, channels, users, permissions, analytics, and configuration management. You can use the recommended books to prepare for the exam, and you need to answer 65 multiple-choice questions within 90 minutes, with a passing score of 70%.
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